Our membership system

GO (Guiding Organiser) is Girlguiding’s membership system that records all our member’s information.

Membership Systems

GO (Guiding Organiser) is designed to help you keep your details up to date and manage information for the young members and volunteers in your area.

In GO you will be able to update your contact information and update your training and qualification history. If you volunteer with a unit, you will also be able to:

  • Update information about your unit
  • Contact members of your unit
  • Download reports, emergency contact forms, forms for events and other useful documents

If you’re part of a district, division and/or county team, you can:

  • Update information about volunteers in your area
  • Update awards and qualifications
  • Contact your volunteer team
  • Update information at different levels, depending on your access.

Where can I get help with using Go?

If you’re a volunteer, everything you need to know about GO can be found in GO – you can login here. Once logged in you’ll be able to find help files, videos and other resources that will help you make the most of the system.

If you need more help contact your local commissioner or email Girlguiding’s membership systems team – their number is: 0800 99 2016

Where can I get help with membership enquiries?

If you’re a volunteer and would like advice on the best way to respond to enquiries from parents of girls waiting to join or potential volunteers, please get in touch with Girlguiding Scotland’s Membership Development team. We can help you create templates or tailored responses to explain the circumstances in your area and/or invite more parents to get involved.


We’ve also put together a range of useful email templates for you to use when you are making contact with parents. They cover everything from how to explain there isn’t space in their daughter’s local unit to what to say to someone who would like to register as a volunteer.

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We all give our personal data out daily – our names, contact details, or other bits of information – and most of us want to be feel sure that our data is being handled properly.
As someone who is in contact with Girlguiding Scotland, you may have given us information about yourself, like your name, or email address, or other details. Our privacy notice explains what Girlguiding Scotland does with this information – it tells you how we gather, use, disclose and manage your personal data.
We take your privacy very seriously. We aim always to be clear to you about the way Girlguiding Scotland manages data, so we make sure our privacy notice is up to date. You should read this page from time to time to check that you are happy with any changes we make.
Our privacy notice is as comprehensive as possible, but it doesn’t cover every aspect of our collection and use of personal data. Please contact us if you need more information, or have any questions about this notice. Our contact details are in the ‘get in touch’ section below.

What do: ‘Girlguiding’, Girlguiding Scotland’, ‘we’ or ‘us’ refer to?

“Girlguiding Scotland”, “Us”, “We” or “Our” refers to the registered charity The Guide Association Scotland (Scottish Charity no SC005548)
Our registered / Head office address:
Girlguiding Scotland 16 Coates Crescent Edinburgh EH3 7AH
In this notice we refer to “Girlguiding,” this is in connection to membership (GO) data. Girlguiding refers to the registered charity, The Guide Association (no. 306016 in England, Wales and Scotland. Girlguiding’s registered charity number is 306016 (England and Wales) and SC038436 (Scotland).

Get in touch with us

If you have any concerns about the Girlguiding Scotland privacy notice or about how we deal with data, or how we’ve used your data, please get in touch. Write to or email the data protection officer at:
The data protection officer Girlguiding Scotland 16 Coates Crescent Edinburgh EH3 7AH
If your enquiry is about Girlguiding’s membership system (GO) and how they deal with data, or use your data please contact Girlguiding’s data protection team:
The data protection team Girlguiding 17-19 Buckingham Palace Road London SW1W 0PT
You can also make a complaint to the information commissioner’s office

Changes to this privacy notice

Keep up to date with changes to this privacy notice by checking the website section from time to time.
© Girlguiding Scotland Girlguiding Scotland 16 Coates Crescent Edinburgh EH3 7AH
This privacy notice was last updated on 25 May 2018
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